OGUNNOWO, EMMANUEL LEKAN

Human Resources & Administrative Professional

17, Nepa Road, off Olojo Drive, Ojo Alaba, Badagry Expressway, Lagos, Lagos, NG

About

Highly accomplished and detail-oriented Human Resources and Administrative Professional with extensive experience in optimizing operations, fostering strong employee relations, and driving organizational efficiency. Proven ability to provide timely, accurate support to management and teams, implement innovative solutions, and manage complex HR and administrative functions. Adept at building strong professional relationships and resolving challenges to ensure seamless business continuity and success across diverse industries.

Work Experience

Site HR/Admin Operations Officer/Coordinator

SUNTORY BEVERAGE & FOOD NIG LTD.

Jan 2017 - Present

Overseeing comprehensive HR and administrative operations for contingent workers in a dynamic industrial environment, ensuring operational efficiency and employee satisfaction.

  • Led talent acquisition, recruitment, and onboarding processes for contingent workers, ensuring successful integration of ideal talents.
  • Effectively managed contingent worker headcount, optimizing workforce allocation and operational efficiency.
  • Maintained comprehensive internal records and generated staff numbers for contingent workers, ensuring data accuracy and compliance.
  • Administered payroll for contingent workers, ensuring timely and accurate compensation.
  • Spearheaded performance management initiatives for contingent workers, contributing to productivity improvements.
  • Resolved employee relations issues and addressed concerns promptly, fostering a positive work environment.
  • Monitored and managed contingent worker attendance, ensuring adherence to company policies.
  • Ensured compliance with leave policies for contingent workers, maintaining accurate records.
  • Developed and distributed monthly labor reports, providing critical insights for strategic decision-making.
  • Mediated and resolved workplace conflicts among contingent workers, promoting a harmonious and productive environment.

Customer Service Representative

STERLING BANK NIG. PLC

Oct 2016 - Nov 2016

Supported customer acquisition and managed client accounts within the banking sector.

  • Successfully sourced and opened new customer accounts, contributing to business growth and expanding client base.
  • Managed customer database and resolved account-related issues, enhancing customer satisfaction and retention.

Audit Trainee

OLAPEJU AINA AWOLIYI & CO. (Chartered Accountant)

Mar 2016 - Sep 2016

Supported audit processes and managed client documentation to ensure data accuracy and compliance.

  • Managed and ensured accuracy of client records, upholding data integrity for audit purposes.
  • Organized and filed critical documents, maintaining efficient record-keeping systems.
  • Conducted initial client screenings to gather essential information, streamlining the audit preparation process.

Account/Marketing Officer

JOLTMANN PETROCHEMICALS LTD.

Jan 2014 - Feb 2016

Managed financial documentation, processed payments, and supported marketing activities for new station activations.

  • Prepared and verified financial documents, including invoices and requisitions, ensuring compliance and timely approvals.
  • Processed cash, cheque, and voucher payments, maintaining accurate financial transactions.
  • Supported the sourcing and activation of new stations, contributing to business expansion initiatives.
  • Managed comprehensive digital and physical documentation, ensuring organized and accessible records.

Account Officer

JONAC ENGINEERING PLANT NIG. LTD.

May 2013 - Dec 2014

Responsible for managing payroll, producing accurate financial reports, and reconciling bank statements.

  • Managed and controlled payroll processes, ensuring accurate and timely employee compensation.
  • Generated accurate month-end financial accounts, providing comparative analysis against forecasts and historical data.
  • Performed regular bank statement reconciliations, ensuring financial accuracy and identifying discrepancies.

Account Officer/Store Keeper

HAMPTONS CATERING SERVICES

Jan 2010 - Dec 2011

Managed daily sales, inventory, and financial requisitions to ensure efficient operations and material control.

  • Maintained daily sales records, providing critical data for operational analysis.
  • Calculated and processed payments for staff, ensuring accurate compensation.
  • Ensured secure storage and quality control of materials, minimizing loss and waste.
  • Prepared accurate purchase requisitions, facilitating timely procurement of necessary materials.
  • Managed the receiving and issuance of materials, maintaining inventory control.

Admin/Account Officer

Classic Café & Restaurant

Jan 2001 - Dec 2003

Oversaw daily office administration, sales tracking, and financial documentation.

  • Administered daily office operations, ensuring smooth workflow and efficiency.
  • Provided administrative and problem-solving support to the office principal.
  • Maintained up-to-date daily sales records for financial tracking.
  • Ensured meticulous maintenance of all office records.
  • Prepared and verified invoices, requisitions, and other documents for processing and approval.

Education

Accounting & Finance

Lagos State University, Ojo

Sep 2007 - Jul 2011

Secondary Education

Okesuna High School, Lafiaji, Lagos

Sep 1994 - Jul 2000

Primary Education

Lagos Island Local Govt. Primary School, Lagos

Sep 1989 - Jul 1995

Volunteer

Account Teacher

National Youth Service Corps (NYSC)

Jan 2011 - Dec 2012

Served as an Account Teacher during national service, managing student records and developing lesson plans.

  • Managed and maintained comprehensive student records for assigned classes.
  • Developed and prepared engaging lesson plans for accounting subjects.
  • Addressed parental inquiries and concerns, fostering positive communication.

Certificates

Human Resources Management

EDMAL Consulting

Dec 2023

Effective Customer Relationship & Service Quality

Institute of Customer Relationship Management

Dec 2012

Institute of Customer Relationship Management

Institute of Customer Relationship Management

Dec 2012

National Youth Service Corps (NYSC) Completion Certificate

National Youth Service Corps (NYSC)

Dec 2012

Languages

English (Fluent)

Skills

Teamwork

  • Collaboration
  • Cross-functional Teams

Communication

  • Verbal Communication
  • Written Communication
  • Interpersonal Communication

Problem Solving

  • Analytical Thinking
  • Conflict Resolution
  • Issue Resolution

Analytical Skills

  • Data Analysis
  • Critical Thinking

Accuracy & Attention to Detail

  • Data Integrity
  • Quality Assurance

Confidentiality

  • Discretion
  • Ethical Conduct

Interpersonal Relationships

  • Stakeholder Management
  • Relationship Building

Self-Discipline

  • Motivation
  • Time Management

Pressure Handling

  • Stress Management
  • Resilience

Microsoft Office Suite

  • Word
  • Excel
  • PowerPoint
  • Outlook

Internet Research

  • Information Gathering
  • Online Tools

HR Operations

  • Talent Acquisition
  • Recruitment
  • Onboarding
  • Headcount Management
  • Payroll Administration
  • Performance Management
  • Employee Relations
  • Attendance Tracking
  • Leave Management
  • Labor Reporting
  • Conflict Resolution

Accounting & Finance

  • Invoicing
  • Requisition Processing
  • Payment Processing
  • Bank Reconciliation
  • Payroll Control
  • Financial Reporting
  • Sales Tracking
  • Inventory Management
  • Purchase Requisitions

Audit Support

  • Record Management
  • Document Filing
  • Client Screening

Customer Service

  • Account Sourcing
  • Client Relations
  • Issue Resolution

SKILLS AND COMPETENCIES

Interests

Reading

  • Literature
  • Self-improvement

Football

  • Sports
  • Team Sports

Classical Music

  • Music Appreciation
  • Arts

Travelling

References

Mrs. Bunmi Jeje

Isoluje Nig Ltd, T&B Plaza, 28, Charity Rd, Lagos. Phone: 08033836775

Mr. Dickson O.

CEO Divineriches international Ltd, Nigeria, Lagos. Phone: 08033331963

Mr. Taiwo 'Tayo

43, Moshalashi Street, Obalende, Ikoyi South West. Phone: 08020333043